Cancellation & Refunds

Cancellation, Returns, Refunds and Exchanges Policy

Cancellations

You are free to cancel orders before they are shipped, in case of cancellation before shipping we will refund the full amount to your account.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email [email protected] to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
Auriga Research Pvt. Ltd
Returns Department Tracking #
4/9 Kirti Nagar Industrial Area, New Delhi – 110015, India

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items can not be returned if they are opened unless there is a manufacturing defect.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Quick Query

Once you fill out this form, you will:

1. Get an email or phone from our team to understand your exact requirement.
2. After that, a quotation catering to your requirement will be sent to your mail.
3. Once you approve the quotation, you can send us the sample for testing and we would provide you with the test report.

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